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Title
Text copied to clipboard!Troubleshooting Supervisor
Description
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We are looking for an experienced Troubleshooting Supervisor to strengthen our technical team. As a Troubleshooting Supervisor, you will be responsible for monitoring, coordinating, and optimizing troubleshooting processes across complex technical systems. You will act as a link between technicians, engineers, and management to ensure that faults are identified, documented, and resolved efficiently. Your tasks will include analyzing error reports, developing action plans, implementing improvements, and ensuring that all procedures comply with applicable standards and safety requirements. You will also be responsible for training and guiding team members in best practices for troubleshooting, as well as reporting status and results to management. The position requires strong analytical skills, technical insight, and good communication abilities, as you must be able to convey complex technical issues in an understandable way. Experience with troubleshooting in industrial or IT-related environments is an advantage. We offer a dynamic work environment, opportunities for professional development, and a central role in the company's continued growth and success. If you are passionate about optimizing processes, ensuring high quality, and thrive working in a cross-disciplinary team, this is the job for you.
Responsibilities
Text copied to clipboard!- Monitor troubleshooting processes in technical systems
- Coordinate efforts between technicians and management
- Analyze and document error reports
- Develop and implement action plans for fault correction
- Ensure compliance with standards and safety requirements
- Train team members in troubleshooting
- Report status and results to management
- Identify and implement process improvements
- Contribute to the development of internal procedures
- Support in complex technical faults
Requirements
Text copied to clipboard!- Experience with troubleshooting in technical systems
- Strong analytical skills
- Technical education or relevant experience
- Good communication skills
- Experience with documentation and reporting
- Ability to work independently and in teams
- Knowledge of applicable standards and safety requirements
- Structured and detail-oriented approach
- Flexibility and problem-solving skills
- Experience with process optimization is an advantage
Potential interview questions
Text copied to clipboard!- What experience do you have with troubleshooting in technical systems?
- Can you provide examples of complex faults you have solved?
- How do you ensure compliance with standards and safety?
- How do you handle documentation and reporting?
- How do you manage collaboration between different teams?
- What tools do you use for troubleshooting?
- How do you stay updated with new technologies?
- Do you have experience training others in troubleshooting?
- How do you prioritize tasks under time pressure?
- What improvements have you previously implemented in troubleshooting processes?
